Help and Support

Support Girl
Our sole intention is to provide a reliable service, with support that matches.

We know our customers are our business. We don’t just say it, we act on it each and every day. Read some of our reviews, and you will see why our service has become so popular. We treat each customer as we want to be treated when we have to call for support.

We include complete support for our customers. We provide assistance to all new customers with configuring the needed changes on your Google Apps premier account. Once the proper configuration changes have been made on your account, we setup your company on our Hosted BES servers.

At that time, we can begin activating your BlackBerry devices.

Of course, should you have any trouble along the way, we are here to help. Our trained staff have been working with Blackberry Enterprise Servers for years. We support our customers in the following ways.

Phone Support
When you call into our office, we don’t have an elaborate phone system that leads you in circles. We have only a few options for sales, support and billing. Once you press the button for your specific department, the phone rings at our desks, and we answer. That’s how it should be, nice and easy.

Call us today at 516-484-0077

 

Start a Live Chat
Chat with one of our friendly support experts. Our trained staff have been working with Blackberry Enterprise Servers for years.

 

Search Our Knowledge base
Look through our Knowledge Base to find answers to commonly asked questions.

 

Open a Service Ticket
Open a service ticket and our support staff will look into your problem. Track the status of your issue online and be instantly notified when it’s been resolved.